Shipments usually start within 2 working days. Shipping costs vary depending on the weight of the parcel. They are in any case indicated before the order confirmation. It is not possible to indicate a delivery time for delivery. For shipments to EU countries the shipping rates depend on the products chosen and the destination, but the total cost will always be indicated in the summary before the order confirmation. For non-EU overseas shipments, the goods may be subject to customs duty, depending on the country of destination, to be paid by the consignee. You can request the tracking code of the shipment at the address firstname.lastname@example.org, the communication of the code is subordinated to the availability of the same by The courier used. Attention: If the incoming neck becomes damaged, it is advisable to accept the package with reserve, because the goods may have been damaged during transport. Then check the contents and possibly get in touch with us.